Practice Lead Jorge Cruz
Custom software
development
Purpose-built web, desktop, and backend platforms designed around your workflows—not the other way around.
- Business applications
- Modern architecture
- Product engineering
Technology that moves business forward.
We design, build, and support custom technology solutions that simplify complexity and create measurable momentum.
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Your goals lead… Technology follows.
I.T.S., a DBA of ITPS Inc., designs and supports enterprise technology for complex, data-intensive operations—combining custom software, systems integration, applied AI, and reliable infrastructure.
We bring deep experience in healthcare administration, claims, interoperability, and business automation.
We design and build custom technology using modern engineering standards, including AI, automation, cloud systems, software, hardware, and cross-platform solutions.
Our experience covers infrastructure, technical support, reporting, systems integration, web design, database applications, and mobile development. From daily IT needs to complex business challenges, we create reliable solutions that fit how each organization works.
OUR EXPERTISE
From idea to impact.
One experienced team for the entire technology lifecycle.
Custom software
Practice Leads Jorge Cruz | Liset Romero
Applied AI
& automation
Practical AI solutions adapted to the workflows, data, customers, and opportunities of each business—from healthcare and finance to retail, logistics, and professional services.
- Process automation
- AI assistants
- Data analysis
- Decision intelligence
Practice Lead Liset Cruz
Business intelligence
& reporting
Clear reporting, analysis, and decision support that turn scattered information into useful business insight.
- Business intelligence
- Operational reporting
- Data modernization
Practice Lead Jose Rodriguez
IT infrastructure
& support
Reliable infrastructure, networks, VoIP solutions, and responsive support that keep your team secure, productive, and moving.
- Cloud & virtualization
- Network management
- VoIP reseller services
- Ongoing support
Web & mobile
experiences
Fast, accessible digital products that connect your brand with customers on every screen.
- Responsive websites
- Mobile applications
- UX & interface design
Practice Lead Mairin Rodriguez
Interoperability
& integration
Reliable interfaces and managed data exchanges that connect systems, organizations, and operational workflows.
- HL7 interfaces
- X12 / EDI
- SOAP & REST services
- ETL & data pipelines
OUR JOURNEY
Company timeline
From enterprise software foundations to industry-specific platforms, applied AI, and strategic technology partnerships.
I.T.S. Founded
- Company established to develop enterprise software, systems integration, and business automation solutions.
Core Technology
- Proprietary software libraries, reusable frameworks, and integration platforms.
- Enterprise application and database architecture.
Infrastructure & Enterprise Solutions
- Cloud infrastructure and virtualization.
- Cybersecurity and identity management.
- APIs, systems integration, reporting, and business intelligence.
Healthcare Technology & Interoperability
- Healthcare interoperability through EDI/X12, HL7, and APIs.
- Claims processing automation.
- Electronic medical and administrative workflows.
Artificial Intelligence & Industry Expansion
- International health insurance administration, PBM, U.S. provider networks, and TPA.
- Claims adjudication, reconciliation, and payment automation.
- AI-assisted claims processing and intelligent document processing.
Enterprise AI & Strategic Partnerships
- Predictive analytics, business intelligence, and enterprise workflow automation.
- Cross-platform interoperability and expansion of AI-driven solutions.
- Strategic RingCentral partnership for cloud telephony and unified communications.
- Telarus partnership expanding I.T.S. reseller and technology-advisory capabilities.
- Customer sourcing and resale across networking and connectivity, cloud, cybersecurity, AI, unified communications, contact center, mobility, and IoT solutions.
WHERE WE WORK
Areas of expertise
International Health InsuranceThird-Party Administration (TPA)Pharmacy Benefit Management (PBM)U.S. Provider NetworksClaims Management & AdjudicationHealthcare InteroperabilityEnterprise Software DevelopmentSystems IntegrationArtificial Intelligence & AutomationCloud Infrastructure & CybersecurityUnified Communications & Cloud TelephonyBusiness Intelligence & AnalyticsDigital Transformation
WHY I.T.S.
Senior thinking.
Human partnership.
Technology is only as strong as the team behind it.
We improve the process first
We listen, study how work actually happens, and apply process engineering to optimize the workflow before automating it. We do not simply reproduce inefficient legacy processes in new technology.
We own outcomes
Strategy, implementation, launch, and support stay with one accountable team.
We build for reality
Practical, scalable solutions designed to fit your budget, people, and long-term goals.
FROM THE ITS TECH JOURNAL
Technical thinking from real enterprise systems.
Architecture and engineering lessons from building reusable, database-driven software.
Data-Driven UI
Killing the Impedance Mismatch: A Field Report on CntrlG, CntrlV, and CntrlP
How DataRow entities and metadata-driven WinForms controls turn database contracts into business screens.
Read the article →Technology Leadership
From the Dot-Com Era to AI: IT Has a Second Chance to Lead
Why the AI era gives technology leaders a renewed opportunity to earn strategic trust through operational knowledge, disciplined execution, and measurable business results.
Read the article →LET'S BUILD SOMETHING USEFUL
Ready to make technology your advantage?
Tell us what you're working on. We'll bring the questions, experience, and clarity to help move it forward.
We can provide references or case studies. Contact us →info@its.team+1 786 909 3024